Privacy Policy

Effective Date: 11th April, 2025

Company Name: BALAJI AUTO CARE PRIVATE LIMITED
Website: https://www.balajihonda.in

BALAJI AUTO CARE PRIVATE LIMITED ("we", "our", "us") respects your privacy and is committed to protecting the personal information you provide. This Privacy Policy explains how we collect, use, and protect your data when you use our website and services.

1. Information We Collect

Personal Information: Name, email, phone number, address, vehicle preferences, etc.
Transactional Information: Service history, booking/purchase details, payment info (excluding card numbers unless required).
Device Information: IP address, browser type, OS, visited pages, time on site (via cookies or analytics).
Communication Records: Emails, inquiries, feedback, and call logs.

2. How We Use Your Information

To process vehicle bookings, purchases, and appointments.
To communicate about updates, offers, and promotions.
To send service reminders and important notifications.
To improve our website, services, and customer experience.
To comply with legal obligations and prevent fraud.

3. Sharing of Information

We do not sell or rent your personal data. We may share it with:

Authorized Honda Partners for service and warranty support.
Service Providers (SMS, email, analytics, CRM) under confidentiality agreements.
Government Authorities when required by law or for legal protection.

4. Cookies & Tracking

We use cookies and analytics tools (like Google Analytics) to enhance user experience and track engagement. You can disable cookies in your browser settings, but some functionality may be affected.

5. Data Security

We implement industry-standard measures to protect your data. However, no digital system is completely secure.

6. Data Retention

We retain your data only as long as necessary for the purposes outlined or as required by law.

7. Your Rights

Access or correct your personal data.
Request data deletion (as permitted by law).
Opt-out of marketing communications.

To exercise these rights, contact us at sm@balajihonda.in.

8. Third-Party Links

Our site may link to third-party websites. We are not responsible for their privacy practices and encourage reviewing their privacy policies.

9. Updates to This Policy

We may update this Privacy Policy. Updates will be posted on this page with a new "Effective Date". Continued use after changes indicates acceptance.

10. Contact Us

BALAJI AUTO CARE PRIVATE LIMITED
No. 99/4 B1, Perumugai, Vellore - 632009, Tamil Nadu, India
📞 +91 98406 12345
✉️ sm@balajihonda.in